Comment Card of the Month for March 2016
(Click on image to enlarge)
This card came from a client at an aerospace manufacturer in the Midwest. He writes, "Didn't see the size I needed on poster or website. Seen TM3-8013 for stem size but needed it for ruby size 6013. Called and asked, got what I needed. Thnks!"
When you call Q-Mark, you'll talk to the people who make our products. Just tell us what you need. It's our privilege to serve you!
"Your customer service and shipping is faster than our cars."
Nathan Carter, Hendrick Motorsports, Charlotte, NC
"When asked about styli, I pull out your contact info. Thanks for the years of exceptional quality."
Gary Caudill, Arrow Mfg Ltd., Mentor, OH
"We use your probes and are pleased with their performance."
John Stoup, NIST, Gaithersburg, MD
"I love working with your company, and I tell everyone that I use probes from Q-Mark."
Dr. Hy Tran, Sandia National Labs, Albuquerque, MN
"You operate a class operation. Keep up the good work."
Ron Rice, ISO Machining, Pleasanton, CA
"We've had great results from your silicon nitride probes."
Steve Schanhals, Eaton Corporation, Saginaw, MI
"Your customer service and product quality are why we will continue to order probes and accessories from Q-Mark."
Dwayne Anders, Thomas Instrument, Brookshire, TX
"The person who answers the phone takes care of you from start to finish. I love being told YES no matter what I ask for."
Tim Scott, Eaton Hydraulics, Searcy, AR
"I really appreciate your fast response. It's nice to talk to someone who puts the customer first".
Eugene Linney, Dana Holding Corp, Henderson, KY
"I just want you to know that the styli we ordered arrived safely, and the quality is exceptional."
Wayne Glasser, Doby Engineering, Sydney, Australia
"It is so nice to talk to a vendor that is as pleasant, and knows about their products as the people whom I have contacted at Q-Mark. If all companies had as good employees as you, business would be a breeze."
Jeff Girard, Stevens Mfg Co, Milford, CT
"Fast turnaround and friendly service."
David Petrun, Hexagon Metrology, Lake Forest, CA